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Refund policy.

Last Updated: June 26, 2026

Overview

All Volatility Box subscriptions (Stock VB, Futures VB, and VB Bundle) are billed month-to-month with no long-term contracts. You can cancel anytime from your account page, and your access will continue through the end of your current billing period.

No Refunds on Active Subscriptions

Due to the digital nature of our platform, indicator files, and research content, we do not offer refunds on active subscription periods. When you subscribe, you receive immediate access to all platform features, indicators, and research data. This includes:

  • Live Volatility Scanner across 600+ symbols
  • All volatility models and Edge Signals
  • ThinkOrSwim and TradingView indicator downloads
  • Market Pulse dashboard
  • Backtester with deep history
  • Indicator generator
  • Weekly research updates

Forgotten Cancellations

If a renewal is processed that you intended to cancel but forgot to, contact us via email within 24 hours of the renewal. As long as you have not downloaded new indicator files after the renewal date, we will do our best to refund your renewal order, minus any payment processing fees collected by our payment processor (Stripe).

If you contact us after 24 hours, or have downloaded new indicator files after your subscription renewed, we will set your subscription to expire at the end of your current billing period, but will not be able to issue a refund for that period.

How to Cancel

You can cancel your subscription at any time from your My Account page. Cancellation takes effect at the end of your current billing period. No further charges will be made.

If you need help canceling, contact us and we'll assist you.

Price Lock Guarantee

Your monthly subscription fee is locked in at the rate you signed up at. If prices increase after your sign up, your rate stays the same for as long as you maintain an active subscription. If you cancel and re-subscribe later, the new subscription will be at the current rate.

Questions

For any questions about our refund policy, please contact us.

Volatility Box

A quantitative volatility research platform for US equities and futures. Built by traders and quants.

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The information contained on this website is solely for educational purposes, and does not constitute investment advice. The risk of trading in securities markets can be substantial. You must review and agree to our Terms of Service prior to using this site.

U.S. Government Required Disclaimer — Commodity Futures Trading Commission. Futures and options trading has large potential rewards, but also large potential risk. You must be aware of the risks and be willing to accept them in order to invest in the futures and options markets. Don't trade with money you can't afford to lose. This website is neither a solicitation nor an offer to Buy/Sell futures or options. No representation is being made that any account will or is likely to achieve profits or losses similar to those discussed on this website. The past performance of any trading system or methodology is not necessarily indicative of future results.

Individual results may vary, and testimonials are not claimed to represent typical results. All testimonials are by real people, and may not reflect the typical purchaser's experience, and are not intended to represent or guarantee that anyone will achieve the same or similar results.

TOS Indicator's Traders and employees will NEVER manage or offer to manage a customer or individual's options, stocks, currencies, futures, or any financial markets or securities account. If someone claiming to represent or be associated with TOS Indicator solicits you for money or offers to manage your trading account, do not provide any personal information and contact us immediately.

CFTC RULE 4.41 — HYPOTHETICAL OR SIMULATED PERFORMANCE RESULTS HAVE CERTAIN LIMITATIONS. UNLIKE AN ACTUAL PERFORMANCE RECORD, SIMULATED RESULTS DO NOT REPRESENT ACTUAL TRADING. ALSO, SINCE THE TRADES HAVE NOT BEEN EXECUTED, THE RESULTS MAY HAVE UNDER-OR-OVER COMPENSATED FOR THE IMPACT, IF ANY, OF CERTAIN MARKET FACTORS, SUCH AS LACK OF LIQUIDITY, SIMULATED TRADING PROGRAMS IN GENERAL ARE ALSO SUBJECT TO THE FACT THAT THEY ARE DESIGNED WITH THE BENEFIT OF HINDSIGHT. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFIT OR LOSSES SIMILAR TO THOSE SHOWN.

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